A ‘vendor software issue’ impacted a server with South Carolina Ports Authority working to resume all operations at its marine terminals and inland ports.
The SC Ports said that it continues to bring systems back online and that it is working through some issues bringing its gate systems back up.
Initial findings show that a software issue impacted a server and “this does not appear to be a cybersecurity issue,” the authority said in an alert sent out Sunday evening.
Initially, the port said on Sunday evening that all SC Ports’ marine terminals and inland ports would be temporarily delaying opening of operations, including gates, on Monday, May 20 until 10 a.m., warning that no cargo would be picked up or dropped off during this time.
South Carolina ports with an update on Monday May 20, among others issued since Sunday, reported that it is working diligently to reintroduce systems following a vendor software issue that impacted a server. “This is a fluid situation, and we will communicate any changes,” it said.
South Carolina ports on Tuesday said it is “working to resume operations as quickly as possible and that reopening is currently set for 8 a.m. at all terminals.”
Few hours later they issued an update mentioning that work is progressing, and that many systems have been restored.
“As SC Ports continues to bring systems back online, we are working through some issues bringing our gate systems back up. While we work through this, no cargo pick up or drop off will occur during this time,” the authority reported in its seventh update on May 21, 7:30 a.m. local time.
In its tenth update last night SC Ports said that “gate and yard operations are online and gates are now open. Cargo pick up and drop offs are now accepted at all marine terminals and Inland Port Greer.”
Further updates and details can be found here.
